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Syllabus 2021-22 - 11712021 - Marketing 1: Communication and Distribution (Márketing I: comunicación y distribución)

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  • Level 1: Tutorial support sessions, materials and exams in this language
  • Level 2: Tutorial support sessions, materials, exams and seminars in this language
  • Level 3: Tutorial support sessions, materials, exams, seminars and regular lectures in this language
DEGREE: Grado en Estadística y empresa
FACULTY: FACULTY OF LAW AND SOCIAL SCIENCES
ACADEMIC YEAR: 2021-22
COURSE: Marketing 1: Communication and Distribution
SYLLABUS
1. COURSE BASIC INFORMATION
NAME: Marketing 1: Communication and Distribution
CODE: 11712021 ACADEMIC YEAR: 2021-22
LANGUAGE: English LEVEL: 1
ECTS CREDITS: 6.0 YEAR: 3 SEMESTER: PC
2. LECTURER BASIC INFORMATION
NAME: VEGA ZAMORA, MANUELA
DEPARTMENT: U136 - ORG. DE EMPRESAS, MÁRKETING Y SOCIOLOGÍA
FIELD OF STUDY: 095 - COMERCIALIZACIÓN E INVESTIGACIÓN DE MERCADOS
OFFICE NO.: D3 - 122 E-MAIL: mvega@ujaen.es P: 953213314
WEBSITE: -
ORCID: https://orcid.org/0000-0003-3934-9480
LANGUAGE: - LEVEL: 1
3. CONTENT DESCRIPTION

LESSON 1. THE DESIGN AND DISTRIBUTION CHANNEL CHOICE

1.1. Commercial distribution and trading system

1.2. Steps in the process of choosing the distribution channel.

  • Market knowledge and commercial distribution objectives.
  • Development of commercial distribution strategy.
  • Commercial distribution functions and services provided to customers.
  • Selection of distribution channels: influencing factors, criteria and methods of selection.
  • Evaluation and control of distribution channels.

LESSON 2. INTERNAL RELATIONS IN THE DISTRIBUTION CHANNEL.

2.1. Motivation strategies of channel members.

2.2. Relations of forces in the commercial distribution.

2.3. Relations between manufacturer and distributor.

2.4. Trade marketing

LESSON 3. SPATIAL ORGANIZATION OF COMMERCIAL DISTRIBUTION

3.1 The commercial area: the process of commercial attraction and agglomeration of the retail offer.

3.2. Delimitation of commercial areas and analysis of their sales potential and attractiveness.

3.3. Evaluation of the location of the retail trade.

3.4. Geographical information systems: geomarketing.

LESSON 4. THE MANAGEMENT OF THE POINT OF SALE AND THE ASSIGNMENT

4.1. Introduction.

4.2. Presentation merchandising.

4.3. Seduction merchandising.

4.4. Management merchandising.

4.5. Merchandising on the web.

LESSON 5. MARKETING COMMUNICATION

5.1. The role of communication in organizations and in the relationship with the market.

5.2. The communication process.

5.3. Mix of commercial communication or forms of communication.

5.4. The integrated marketing communication.

LESSON 6. ADVERTISING

6.1. Concept, characteristics and objectives.

6.2. Advertising planning process.

6.3. The advertising regulation.

LESSON 7. THE PROMOTION OF SALES AND PUBLIC RELATIONS

7.1. Concept, characteristics and objectives of the sales promotion.

7.2. Sales promotion planning process.

7.3. Concept, characteristics and objectives of public relations.

7.4. Recipients of public relations.

7.5. The instruments or techniques of public relations.

LESSON 8. DIRECT MARKETING AND PERSONAL SALE

8.1. Concept, characteristics and objectives of direct and interactive marketing.

8.2. Forms of direct marketing.

8.3. The personal sale as an element of communication: concept, characteristics and objectives.

8.4. Typology of the sales force.

8.5. The process of personal sale.

LESSON 9. ONLINE MARKETING AND SOCIAL MEDIA MARKETING

9.1. Commercial communication on the Internet

9.2. Mobile marketing

4. COURSE DESCRIPTION AND TEACHING METHODOLOGY

The lectures in big group will consist of the exposure of the theory reinforced with practical examples. Likewise, some exercises and case studies will be solved in an illustrative way.

 

On the other hand, the classes in groups of practices will consist in the resolution of exercises and practical cases by the students, the development of debates about the theoretical contents and of commercial problems and, in addition, oral presentations will be done.

 

IMPORTANT: Students are expected to follow good academic practices. Any abnormal circumstance occurring in the classroom empowers teachers to take the measures they deem appropriate, including expulsion from the classroom.

 

As established in the Regulation of Academic and Evaluation of the Student Body of the University of Jaén in its Article 11.2.e):" The recording in audio or video of teaching activities, by any means, is strictly prohibited, unless authorized expressed by the teacher. Any recording initiative without the corresponding authorization will be grounds for opening disciplinary proceedings.

 

Students with special educational needs should contact the Student Attention Service (Servicio de Atención y Ayudas al Estudiante) in order to receive the appropriate academic support.

Students with special educational needs should contact the Student Attention Service (Servicio de Atención y Ayudas al Estudiante) in order to receive the appropriate academic support

5. ASSESSMENT METHODOLOGY

To pass the course the student must obtain as pre least 50% of the score on the written exam requirement. Once this is achieved score may add notes relating to other activities that configure scoring the final grade.

6. BOOKLIST
MAIN BOOKLIST:
  • Marketing Management Kotler, Keller, Manceau ; avec la contribution d'Aurélie Hémonnet-Goujot. Edition: 15e éd.. Author: Kotler, Philip. Publisher: Pearson France  (Library)
7. VIRTUAL / CLASSROOM TEACHING SCENARIO

SCENARIO 1: Group with number of students above the limited classroom capacity

 

Teaching methodology and training activities

 

Training activities

Format (in-person/online)

Teaching methodology

-Master classes

-Presentation of theory and general examples

In person (25-50%)

45 sessions of participatory master classes, of one hour duration each, held in the classroom and transmitted by videoconference to the rest of the group.

Regular rotation of students.

Practical lessons

In person (25-50%)

15 practical sessions, one hour long each, carried out in the classroom and transmitted by videoconference to the rest of the group.

Regular rotation of students.

Tutorials

In person + Online

Some tutoring sessions will be done in person and others online (synchronous and asynchronous)

 

Evaluation system

(ordinary call)

Evaluation test

Format (in person/online synchronous or asynchronous)

Description

Percentaje

Written, theoretical and practical exam

In person synchronous

Mastery of the theoretical and practical concepts of the subject.

50%

Participation, projects and case studies

In person and online (synchronous or asynchronous)

Correct resolution of case studies and discussion of results. Production and presentation of projects. Participation in debates.

50%

In an extraordinary call, students will be guaranteed to pass the course and, if necessary, obtain the maximum mark. In this sense, an additional written test will be taken in which the acquisition of theoretical and practical knowledge and the resolution of problems or marketing issues by applying this knowledge will be evaluated.

 

Resources

 

  • Own technical means provided by the University of Jaén, for example, the Virtual Teaching and Computer Services of the University of Jaén, the ILIAS platform, as well as GSuite Meet.
  • New means of communication with the students will be used, such as Skype, for online, synchronous, individual tutoring. In addition to the usual, face-to-face and online asynchronous (email and forums).

 

 

SCENARIO 2: Group with number of students below the limited classroom capacity

 

Teaching methodology and training activities

 

Training activities

Format (in-person/online)

Teaching methodology

-Master classes

-Presentation of theory and general examples

In person (100%)

45 sessions of participatory master classes, one hour long each, carried out in the classroom.

Practical lessons

In person (100%)

15 practical sessions, of one hour each, carried out in the classroom.

Tutorials

In person + Online

Some tutoring sessions will be done face-to-face and others online (synchronous and asynchronous)

 

Evaluation system

(ordinary call)

Evaluation test

Format (in person/online synchronous or asynchronous)

Description

Percentaje

Written, theoretical and practical exam

In person synchronous

Mastery of the theoretical and practical concepts of the subject.

65%

Attendance, participation, projects and case studies

In person and online (synchronous or asynchronous)

Correct resolution of case studies and discussion of results. Production and presentation of projects. Participation in debates.

35%

In an extraordinary call, students will be guaranteed to pass the course and, if necessary, obtain the maximum mark. In this sense, an additional written test will be taken in which the acquisition of theoretical and practical knowledge and the resolution of problems or marketing issues by applying this knowledge will be evaluated.

 

Resources

 

  • Own technical means provided by the University of Jaén, for example, the Virtual Teaching and Computer Services of the University of Jaén, the ILIAS platform, as well as GSuite Meet.
  • New means of communication with the students will be used, such as Skype, for online, synchronous, individual tutoring. In addition to the usual, face-to-face and online asynchronous (email and forums).

 

 

8. VIRTUAL TEACHING SCENARIO

 

 

Teaching methodology and training activities

 

Training activities

Format (in-person/online)

Teaching methodology

-Master classes

-Presentation of theory and general examples

Online

45 sessions of participative master classes, each lasting one hour, broadcast by videoconference.

Practical lessons

Online

15 practical sessions, of one hour each, for synchronous and asynchronous online training activities.

Tutorials

Online

All tutoring sessions will be conducted online, both synchronously and asynchronously: email, video conferences, video calls and forums.

 

Evaluation system

(ordinary call)

Evaluation test

Format (in person/online synchronous or asynchronous)

Description

Percentaje

Written, theoretical and practical exam

Online (synchronous)

Mastery of the theoretical and practical concepts of the subject.

50%

Participation, projects and case studies

Online (synchronous or asynchronous)

Correct resolution of case studies and discussion of results. Production and presentation of projects. Participation in debates.

50%

In the extraordinary call, it will be guaranteed that students who, for justified reasons, have not been able to follow the continuous assessment, can pass the subject and, where appropriate, obtain the maximum mark. In this sense, there will be an additional written test in which the acquisition of theoretical-practical knowledge and the resolution of marketing problems or questions applying this knowledge will be assessed.

.

 

Resources

 

  • Own technical means provided by the University of Jaén, for example, the Virtual Teaching and Computer Services of the University of Jaén, the ILIAS platform, as well as GSuite Meet.
  • New means of communication with the students will be used, such as Skype, for online, synchronous, individual tutoring. In addition to others usual online asynchronous (email and forums).
  • Electronic bibliographic resources from the University of Jaén library catalogue.

 

 

DATA PROTECTION CLAUSE (on line exams)

Institution in charge of data processing: Universidad de Jaén, Campus Las Lagunillas, s/n, 23071 Jaén

Data Protection Delegate: dpo@ujaen.es

Purpose: In accordance with the Universities Law and other national and regional regulations in force, carrying out exams and assessment tests corresponding to the courses students are registered in. In order to avoid frauds while sitting the exam, the exam will be answered using a videoconference system, being able the academic staff of the University of Jaén to compare and contrast the image of the person who is answering the exam with the student's photographic files. Likewise, in order to provide the exam with evidential content for revisions or claims, in accordance with current regulation frameworks, the exam will be recorded and stored.

Legitimacy: compliance with legal obligations (Universities Law) and other national and regional regulations currently in force.

Addressees: service providers who are the owners of the platforms where the exams are carried out and with whom the University of Jaén has signed the corresponding data access contracts.

Storage periods: those established in current in force regulations. In the specific case of exam videoconference recordings, not before the examination records and transcripts are closed or the exam can still be reviewed or challenged.

Rights: you can exercise your right of access, amendment, cancellation, opposition, suppression, limitation and portability by sending a letter to the postal or electronic address indicated above. In the event that you consider that your rights have been violated, you may submit a complaint to the Andalusian Council for Transparency and Data Protection www.ctpdandalucia.es

CLASS RECORDING CLAUSE PERSONAL DATA PROTECTION

Person in charge: Universidad de Jaén, Paraje Las Lagunillas, s/n; Tel.953 212121; www.ujaen.es

Data protection delegate (DPO): TELEFÓNICA, S.A.U. ; Email: dpo@ujaen.es

Procedure aim: To manage proper recordings of teaching sessions with the aim of facilitating learning process under a multimodal and/or online teaching

Period for record storage: Images will be kept during legal term according to regulations in force

Legitimacy: Data will be managed according to legal regulations (Organic Law 6/2001, December 21, on Universities) and given consent provided by selecting corresponding box in legal admission documents

Data recipients (transfers or assignments): Any person allowed to get access to every teaching modality

Rights: You may exercise your rights of access, rectification, cancellation, portability, limitation of processing, deletion or, where appropriate, opposition. To exercise these rights, you must submit a written request to the Information, Registration and Electronic Administration Service of the University of Jaen at the address above, or by e-mail to the address above. You must specify which of these rights you are requesting to be satisfied and, at the same time, you must attach a photocopy of your ID card or equivalent identification document. In case you act through a representative, legal or voluntary, you must also provide a document that proves this representation and identification. Likewise, if you consider that your right to personal data protection has been violated, you may file a complaint with the Andalusian Data Protection and Transparency Council www.ctpdandalucia.es