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Syllabus 2020-21 - 11612018 - Tourist Marketing 2 (Marketing turístico II)

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  • Level 1: Tutorial support sessions, materials and exams in this language
  • Level 2: Tutorial support sessions, materials, exams and seminars in this language
  • Level 3: Tutorial support sessions, materials, exams, seminars and regular lectures in this language
DEGREE: Grado en Turismo
FACULTY: FACULTY OF LAW AND SOCIAL SCIENCES
ACADEMIC YEAR: 2020-21
COURSE: Tourist Marketing 2
SYLLABUS
1. COURSE BASIC INFORMATION
NAME: Tourist Marketing 2
CODE: 11612018 ACADEMIC YEAR: 2020-21
LANGUAGE: English LEVEL: 1
ECTS CREDITS: 6.0 YEAR: 3 SEMESTER: PC
2. LECTURER BASIC INFORMATION
NAME: DE LA CASA MARTINEZ, EMILIO JAVIER
DEPARTMENT: U136 - ORG. DE EMPRESAS, MÁRKETING Y SOCIOLOGÍA
FIELD OF STUDY: 095 - COMERCIALIZACIÓN E INVESTIGACIÓN DE MERCADOS
OFFICE NO.: D3 - 147 E-MAIL: ecasa@ujaen.es P: 953212999
WEBSITE: -
ORCID: https://orcid.org/0000-0002-4947-8641
LANGUAGE: - LEVEL: 1
NAME: CARRILLO LABELLA, ROCÍO
DEPARTMENT: U136 - ORG. DE EMPRESAS, MÁRKETING Y SOCIOLOGÍA
FIELD OF STUDY: 095 - COMERCIALIZACIÓN E INVESTIGACIÓN DE MERCADOS
OFFICE NO.: D3 - D-3 176 E-MAIL: rlabella@ujaen.es P: 953212040
WEBSITE: rlabella@ujaen.es
ORCID: https://orcid.org/0000-0003-0563-1656
LANGUAGE: - LEVEL: 1
3. CONTENT DESCRIPTION

Topic 1. Target market selection and positioning

1.1 The concept of market segmentation and its usefulness

1.2 Requirements for effective segmentation

1.3 Segmentation Criteria

1.4 Segmentation Strategies

1.5 Positioning Strategies

Topic 2.The tourist product

2.1 Concept of tourist product

2.2 Decisions on the mark

2.3 Characteristics and components of the tourist product

2.4 The product life cycle

2.5 Development and launch of new products

Topic 3. Price

3.1 Concept and price objectives

3.2 Factors influencing pricing

3.3 Methods of pricing

3.4 Yield Management

Topic 4. Tourism distribution

4.1 Concept and function of the distribution

4.2 Decisions on the distribution channel

4.3 Factors that influence channel selection

4.4 New forms of tourist distribution

Topic 5. Tourism Communication

5.1 Concept and purpose of communication. The promotional mix

5.2 Advertising

5.3 Public relations

5.4 Sales promotion

5.5 The sales force

5.6 Tourist publications

5.7 The Tourist Fairs

5.8 Other communication techniques

Topic 6. Marketing Plan

6.1 The Marketing Plan and strategic decisions

6.2 Elaboration of the Marketing Plan

6.3 Particularities of the Marketing Plan of a tourist destination

4. COURSE DESCRIPTION AND TEACHING METHODOLOGY

Lectures in a large group

Classes in groups of practices

Students with special educational needs should contact the Student Attention Service (Servicio de Atención y Ayudas al Estudiante) in order to receive the appropriate academic support

5. ASSESSMENT METHODOLOGY

The student's final grade will be the result of the addition of the notes obtained in a written test with theoretical/practical contents and in a series of activities programmed during the course.

The student should carry out scheduled activities during the academic year: presentation of individual / group tasks, self-assessment tests. These activities will have a maximum valuation of 30% of the final grade.

The written test of theoretical and practical contents will represent 70% of the final grade, being necessary to obtain a minimum score of 50% on the written test to pass the exam. Once this score has been reached you can add the notes related to the other scoring activities that make up the final grade.

6. BOOKLIST
MAIN BOOKLIST:
  • Marketing turístico. Edition: 2ª ed.. Author: Serra Cantallops, Antoni. Publisher: Madrid : Pirámide, 2011  (Library)
7. VIRTUAL / CLASSROOM TEACHING SCENARIO

Tourism Marketing II - Multimodal or mixed scenario

 

Teaching methodology and training activities

Training activities

Format (in-person/online)

Teaching methodology

M-02 Theory exhibition and general examples

Presence at 25-50%

Development of 45 participatory master class sessions, one hour each, held in the classroom and broadcasting by videoconference to the rest of the group.

Periodic rotation of students.

M-05 Practical activities

Presence at 25-50%

Development of 15 practical sessions, one hour each, held in the classroom and broadcasting by videoconference to the rest of the group.

Periodic rotation of students.

 

Evaluation system

 

Evaluation test

Format (synchronous/online synchronous or asynchronous)

Description

Percentage

Written, theoretical and practical examination

Synchronous presence 100%

Mastery of the theoretical and practical concepts of matter.

50%

Work, cases and practical exercises

Asynchronous online 100%

Correct resolution of case studies, exercises and discussion of results.

50%

 

Resources

 

  • Own technical means provided by the University of Jaén.
  • New media with the student is used such as WhatsApp, Hangouts Meet or Skype.

 

 


8. VIRTUAL TEACHING SCENARIO

 

  Tourism Marketing II - Non-face-to-face scenario

 

Teaching methodology and training activities

 

Training activities

Format (in-person/online)

Teaching methodology

M-02 Theory exhibition and general examples

Non-in-person

Replacing the 45 participatory master class sessions with videoconferencing (synchronous) sessions and explanatory (asynchronous) videos.

M-05 Practical activities

Non-in-person

Replacing the 15 practical sessions with asynchronous online training activities.

 

Evaluation system

 

Evaluation test

Format (synchronous/online synchronous or asynchronous)

Description

Percentage

Written, theoretical and practical examination

Synchronous presence 100%

Mastery of the theoretical and practical concepts of matter.

50%

Work, cases and practical exercises

Asynchronous online 100%

Correct resolution of case studies, exercises and discussion of results.

50%

 

Resources

 

  • Own technical means provided by the University of Jaén.
  • New media with the student is used such as WhatsApp, Hangouts Meet or Skype.

 


 

 

DATA PROTECTION CLAUSE (on line exams)

Institution in charge of data processing: Universidad de Jaén, Campus Las Lagunillas, s/n, 23071 Jaén

Data Protection Delegate: dpo@ujaen.es

Purpose: In accordance with the Universities Law and other national and regional regulations in force, carrying out exams and assessment tests corresponding to the courses students are registered in. In order to avoid frauds while sitting the exam, the exam will be answered using a videoconference system, being able the academic staff of the University of Jaén to compare and contrast the image of the person who is answering the exam with the student's photographic files. Likewise, in order to provide the exam with evidential content for revisions or claims, in accordance with current regulation frameworks, the exam will be recorded and stored.

Legitimacy: compliance with legal obligations (Universities Law) and other national and regional regulations currently in force.

Addressees: service providers who are the owners of the platforms where the exams are carried out and with whom the University of Jaén has signed the corresponding data access contracts.

Storage periods: those established in current in force regulations. In the specific case of exam videoconference recordings, not before the examination records and transcripts are closed or the exam can still be reviewed or challenged.

Rights: you can exercise your right of access, amendment, cancellation, opposition, suppression, limitation and portability by sending a letter to the postal or electronic address indicated above. In the event that you consider that your rights have been violated, you may submit a complaint to the Andalusian Council for Transparency and Data Protection www.ctpdandalucia.es

CLASS RECORDING CLAUSE PERSONAL DATA PROTECTION

Person in charge: Universidad de Jaén, Paraje Las Lagunillas, s/n; Tel.953 212121; www.ujaen.es

Data protection delegate (DPO): TELEFÓNICA, S.A.U. ; Email: dpo@ujaen.es

Procedure aim: To manage proper recordings of teaching sessions with the aim of facilitating learning process under a multimodal and/or online teaching

Period for record storage: Images will be kept during legal term according to regulations in force

Legitimacy: Data will be managed according to legal regulations (Organic Law 6/2001, December 21, on Universities) and given consent provided by selecting corresponding box in legal admission documents

Data recipients (transfers or assignments): Any person allowed to get access to every teaching modality

Rights: You may exercise your rights of access, rectification, cancellation, portability, limitation of processing, deletion or, where appropriate, opposition. To exercise these rights, you must submit a written request to the Information, Registration and Electronic Administration Service of the University of Jaen at the address above, or by e-mail to the address above. You must specify which of these rights you are requesting to be satisfied and, at the same time, you must attach a photocopy of your ID card or equivalent identification document. In case you act through a representative, legal or voluntary, you must also provide a document that proves this representation and identification. Likewise, if you consider that your right to personal data protection has been violated, you may file a complaint with the Andalusian Data Protection and Transparency Council www.ctpdandalucia.es