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Syllabus 2020-21 - 11112006 - Marketing Management 3 (Dirección de marketing III)

Caption
  • Level 1: Tutorial support sessions, materials and exams in this language
  • Level 2: Tutorial support sessions, materials, exams and seminars in this language
  • Level 3: Tutorial support sessions, materials, exams, seminars and regular lectures in this language
DEGREE: Grado en Administración y dirección de empresas (11112006)
FACULTY: FACULTY OF LAW AND SOCIAL SCIENCES
DEGREE: Doble Grado en Administración y dirección de empresas y Finanzas y contabil (11912026)
FACULTY: FACULTY OF LAW AND SOCIAL SCIENCES
ACADEMIC YEAR: 2020-21
COURSE: Marketing Management 3
SYLLABUS
1. COURSE BASIC INFORMATION
NAME: Marketing Management 3
CODE: 11112006 (*) ACADEMIC YEAR: 2020-21
LANGUAGE: English LEVEL: 1
ECTS CREDITS: 6.0 YEAR: 4 SEMESTER: PC
2. LECTURER BASIC INFORMATION
NAME: GUTIÉRREZ SALCEDO, MARÍA
DEPARTMENT: U136 - ORG. DE EMPRESAS, MÁRKETING Y SOCIOLOGÍA
FIELD OF STUDY: 095 - COMERCIALIZACIÓN E INVESTIGACIÓN DE MERCADOS
OFFICE NO.: D3 - 122 E-MAIL: msalcedo@ujaen.es P: 953213371
WEBSITE: -
ORCID: https://orcid.org/0000-0002-8874-8069
LANGUAGE: - LEVEL: 1
NAME: CARRILLO LABELLA, ROCÍO
DEPARTMENT: U136 - ORG. DE EMPRESAS, MÁRKETING Y SOCIOLOGÍA
FIELD OF STUDY: 095 - COMERCIALIZACIÓN E INVESTIGACIÓN DE MERCADOS
OFFICE NO.: D3 - D-3 176 E-MAIL: rlabella@ujaen.es P: 953212040
WEBSITE: rlabella@ujaen.es
ORCID: https://orcid.org/0000-0003-0563-1656
LANGUAGE: - LEVEL: 1
3. CONTENT DESCRIPTION

ITEM 1. THE DESIGN AND DISTRIBUTION CHANNEL CHOICE

1.1. Commercial distribution and trading system

1.2. Steps in the process of choosing the distribution channel.

  1. Market knowledge and commercial distribution objectives.
  2. Development of commercial distribution strategy.
  • Commercial distribution functions and services provided to customers.
  1. Selection of distribution channels: influencing factors, criteria and methods of selection.
  2. Evaluation and control of distribution channels.

ITEM 2. INTERNAL RELATIONS IN THE DISTRIBUTION CHANNEL.

2.1. Motivation strategies of channel members.

2.2. Relations of forces in the commercial distribution.

2.3. Relations between manufacturer and distributor.

2.4. Trade marketing

ITEM 3. SPATIAL ORGANIZATION OF COMMERCIAL DISTRIBUTION

3.1 The commercial area: the process of commercial attraction and agglomeration of the retail offer.

3.2. Delimitation of commercial areas and analysis of their sales potential and attractiveness.

3.3. Evaluation of the location of the retail trade.

3.4. Geographical information systems: geomarketing.

ITEM 4. THE MANAGEMENT OF THE POINT OF SALE AND THE ASSIGNMENT

4.1. Introduction.

4.2. Presentation merchandising.

4.3. Seduction merchandising.

4.4. Management merchandising.

4.5. Merchandising on the web.

ITEM 5. COMMERCIAL COMMUNICATION

5.1. The role of communication in organizations and in the relationship with the market.

5.2. The communication process.

5.3. Mix of commercial communication or forms of communication.

5.4. The integrated marketing communication.

ITEM 6. ADVERTISING

6.1. Concept, characteristics and objectives.

6.2. Advertising planning process.

6.3. The advertising regulation.

ITEM 7. THE PROMOTION OF SALES AND PUBLIC RELATIONS

7.1. Concept, characteristics and objectives of the sales promotion.

7.2. Sales promotion planning process.

7.3. Concept, characteristics and objectives of public relations.

7.4. Recipients of public relations.

7.5. The instruments or techniques of public relations.

ITEM 8. DIRECT MARKETING AND PERSONAL SALE

8.1. Concept, characteristics and objectives of internal marketing.

8.2. Forms of direct marketing.

8.3. The personal sale as an element of communication: concept, characteristics and objectives.

8.4. Typology of the sales force.

8.5. The process of personal sale.

ITEM 9. ONLINE MARKETING AND SOCIAL MEDIA MARKETING

9.1. Commercial communication on the Internet

9.2. Mobile marketing

4. COURSE DESCRIPTION AND TEACHING METHODOLOGY

M-02 Presentation of theory and general examples

M-05 Practical activities

Students with special educational needs should contact the Student Attention Service (Servicio de Atención y Ayudas al Estudiante) in order to receive the appropriate academic support

5. ASSESSMENT METHODOLOGY

      To pass the course the student must obtain as pre least 50% of the score on the written exam test requirement. Once this is achieved score may add notes relating to other activities that configure scoring the final grade.

6. BOOKLIST
MAIN BOOKLIST:
  • Distribución comercial. Edition: -. Author: -. Publisher: Madrid : Delta publicaciones, 2009  (Library)
7. VIRTUAL / CLASSROOM TEACHING SCENARIO

Teaching methodology and training activities

Training activities

Format (face-to-face/online)

Teaching methodology

M-02 Presentation of theory and general examples

On-site at 25-50%.

Development of 45 sessions of participatory master classes, of one hour duration each, held in the classroom and transmitted by videoconference to the rest of the group.

Periodic rotation of students.

M-05 Practical activities

On-site at 25-50%.

Development of 15 practical sessions, one hour long each, carried out in the classroom and transmitted by videoconference to the rest of the group.

Periodic rotation of students.

Evaluation system

Evaluation test

Format (face-to-face/online synchronous or asynchronous)

Description

Percentage

Written, theoretical and practical exam

100% synchronous attendance

Mastery of the theoretical and practical concepts of the subject

50%

Works, cases and practical exercises

Online asynchronous 100%.

Correct resolution of case studies, exercises and discussion of results

50%

Resources

  • Own technical means provided by the University of Jaen.
  • New means of communication with the student body are used, such as WhatsApp, Hangouts Meet or Skype.

8. VIRTUAL TEACHING SCENARIO

Teaching methodology and training activities

Training activities

Format (face-to-face/online)

Teaching methodology

M-02 Presentation of theory and general examples

Non-presential

Replacement of the 45 sessions of participatory master classes with sessions conducted by videoconference (synchronous) and explanatory videos (asynchronous).

M-05 Practical activities

Non-presential

Replacement of the 15 practical sessions by asynchronous online training activities.

Evaluation system

Evaluation test

Format (face-to-face/online synchronous or asynchronous)

Description

Percentage

Written, theoretical and practical exam

Online synchronous online 100%

Mastery of the theoretical and practical concepts of the subject

50%

Works, cases and practical exercises

Online asynchronous 100%.

Correct resolution of case studies, exercises and discussion of results

50%

Resources

  • Own technical means provided by the University of Jaen.
  • New means of communication with the student body are used, such as WhatsApp, Hangouts Meet or Skype.

DATA PROTECTION CLAUSE (on line exams)

Institution in charge of data processing: Universidad de Jaén, Campus Las Lagunillas, s/n, 23071 Jaén

Data Protection Delegate: dpo@ujaen.es

Purpose: In accordance with the Universities Law and other national and regional regulations in force, carrying out exams and assessment tests corresponding to the courses students are registered in. In order to avoid frauds while sitting the exam, the exam will be answered using a videoconference system, being able the academic staff of the University of Jaén to compare and contrast the image of the person who is answering the exam with the student's photographic files. Likewise, in order to provide the exam with evidential content for revisions or claims, in accordance with current regulation frameworks, the exam will be recorded and stored.

Legitimacy: compliance with legal obligations (Universities Law) and other national and regional regulations currently in force.

Addressees: service providers who are the owners of the platforms where the exams are carried out and with whom the University of Jaén has signed the corresponding data access contracts.

Storage periods: those established in current in force regulations. In the specific case of exam videoconference recordings, not before the examination records and transcripts are closed or the exam can still be reviewed or challenged.

Rights: you can exercise your right of access, amendment, cancellation, opposition, suppression, limitation and portability by sending a letter to the postal or electronic address indicated above. In the event that you consider that your rights have been violated, you may submit a complaint to the Andalusian Council for Transparency and Data Protection www.ctpdandalucia.es

CLASS RECORDING CLAUSE PERSONAL DATA PROTECTION

Person in charge: Universidad de Jaén, Paraje Las Lagunillas, s/n; Tel.953 212121; www.ujaen.es

Data protection delegate (DPO): TELEFÓNICA, S.A.U. ; Email: dpo@ujaen.es

Procedure aim: To manage proper recordings of teaching sessions with the aim of facilitating learning process under a multimodal and/or online teaching

Period for record storage: Images will be kept during legal term according to regulations in force

Legitimacy: Data will be managed according to legal regulations (Organic Law 6/2001, December 21, on Universities) and given consent provided by selecting corresponding box in legal admission documents

Data recipients (transfers or assignments): Any person allowed to get access to every teaching modality

Rights: You may exercise your rights of access, rectification, cancellation, portability, limitation of processing, deletion or, where appropriate, opposition. To exercise these rights, you must submit a written request to the Information, Registration and Electronic Administration Service of the University of Jaen at the address above, or by e-mail to the address above. You must specify which of these rights you are requesting to be satisfied and, at the same time, you must attach a photocopy of your ID card or equivalent identification document. In case you act through a representative, legal or voluntary, you must also provide a document that proves this representation and identification. Likewise, if you consider that your right to personal data protection has been violated, you may file a complaint with the Andalusian Data Protection and Transparency Council www.ctpdandalucia.es